We gather and use certain information about our website users in order to provide the best products and services and to enable the website to function as intended. We also collect information to better understand how visitors use this website in order to improve our services.
what do we collect?
We may collect the following information:
Contact information including email address
Physical address for purpose of delivery
Website usage data
How We Use your Data
Collecting this data helps us to understand how we can improve our website and better our services to you.
Further details on how we use this data:
For our own internal records.
To process orders and deliver products to you.
To contact you with weekly newsletter (always with your consent).
To contact you with updates of items back in stock - if you have opted for this notification.
To contact you in response to a specific enquiry.
To improve our website user experience and to improve the products and services we provide.
Cookies and How We Use Them
A cookie is a small file placed in your browser that allows our website to identify how you use our website. Cookies allow websites and applications to store your preferences in order to present content, options or functions that are specific to you. They also enable us to see information like how many people use the website and what pages they tend to visit.
Analyse the traffic to our website
Store information about your preferences. The website can then present you with information you will find more relevant and interesting.
To recognise when you return to our website.
Identify whether you are signed in to your user account.
Cookies do not allow us with access to your computer.
how you can control your information
When you submit your email address via the form on the website, you will be opted in to our mailing list. You can easily opt out by:
Clicking the unsubscribe link at the bottom of our email newsletter.
Emailing us at firstname.lastname@example.org and requesting to be removed from our mailing list.
We may share your information with third parties expressly to fulfil orders you place our website. We use the following third parties to process product orders:
Stripe - to process online payments
Royal Mail - to ship orders
We will never lease, distribute or sell your personal information to any other third parties unless we have your permission or the law requires us to. Any personal information we hold about you is stored and processed under our data protection policy, in line with the General Data Protection Regulation 2018.
If at any time you wish us to delete your data, please email us at email@example.com and we will do so immediately.
We will always hold your information securely. To prevent unauthorised disclosure or access to your information, we work with reputable third parties such as Squarespace, Stripe and Royal Mail to ensure strict security of your information.
Please be aware that each website has it’s own sets of Privacy & Data Protection Policies. We may link to websites other than our own but are in no way responsible or in control of their own privacy policies.
If you have any questions about this policy, please email firstname.lastname@example.org and we would be happy to answer any questions you may have.